Business Trends Print

Outsourcing...

the purchase by a company of labor or parts from a source outside the company rather than using the company’s staff or plant. Encarta Dictionary: English


Information technology is a critical component of business world today.


In today’s business climate, every company is looking to lower IT operating expenses and capital investment while improving IT service and reliability. It has become more difficult and risky to manage escalating information technology needs, realize a return on your IT investments and recruit and retain top IT staff.


Outsourcing enables your company to gain high technology and experienced IT personnel without the costs associated with research and development or human resource management. A compatible IT outsource partnership can also provide your company with improved transaction times, network security, help desk services, business continuity and minimize downtime and disruption of services.


The Facts:

A recent Gartner study showed the following statistics relating to companies using outsourcing services:

→39% of companies are doing some sort of outsourcing;

→17% of companies are considering starting some sort of outsourcing regimen;

→60% of companies are implementing outsourcing to reduce head counts and other costs; and

→20% of companies are outsourcing to improve service, quality and reliability.


The Solution:

The solution can be a comprehensive plan of attack providing integrated outsourcing offerings, combining world-class service, operational excellence and workflow improvements. Companies, in conjunction with their outsource provider, are customizing flexible solutions to support their organization’s financial and business goals. These options make it possible for companies to choose a service level that meets their specific needs.


At CybarWorks our level of service gives companies a clear focus on processes, delivers according to agreements, provides a qualified staff and makes open communication our priority.